Purchases made on www.cliffi.com are governed by Italian law, therefore, without prejudice to the prevailing mandatory rules of the consumer’s country of residence, any dispute relating to the application, execution, interpretation and violation of the contract concluded with CHEMI-VIT SRL through the website www.cliffi.com is subject to Italian jurisdiction.
For any dispute between the parties if the customer is a Consumer pursuant to the Consumer Code, the Court of the place of domicile or residence of the Consumer will be competent according to the applicable law or, at the choice of the Consumer in case of action taken by the same, by the Court of Reggio Emilia. If the customer is a “Professional” or acts in the exercise of his own business, commercial, craft or professional activity, the parties consensually establish the exclusive jurisdiction of the Court of Reggio Emilia.
Alternative dispute resolution
Given that the seller is always available for an amicable settlement of disputes that have arisen,is
the Consumer resident in Europe Informed that the European Commission has set up an online platform for resolving ODR disputes (“Online Dispute Resolution”) deriving from the purchase. of goods online.
This procedure introduced by Regulation (EU) no. 524/2013 and in Italy by Legislative Decree no. 130/2015 allows a quick, simple, economic and extrajudicial resolution of disputes arising between consumers and companies relating to a product or service purchased online.
Through the ODR platform, accessible at the following link: http://ec.europa.eu/consumers/odr/, it is possible to consult the list of ODR bodies and start an online resolution procedure for the dispute that has arisen.
In any case, the Consumer has the right to take action to order and contact the competent court for the dispute arising from the general conditions of sale on the website www.cliffi.com, whatever the outcome of the out-of-court settlement procedure described above, as well as the possibility, where the conditions are met, to promote an out-of-court resolution of disputes relating to consumer relations through recourse to the procedures referred to in Part V, Title II – bis of the Consumer Code (Legislative Decree No. 206/2005)